Geni will work hard to provide you with the best support and training you need to start using GENI LAW immediately. We do not subcontract or outsource our program design, development, implementation, technical support, sales, customer support, or training services. We provide several ways for you to learn how to use Geni Law. These include:
|Help Screens||Help Screens are available at each level of the program to provide split-screen tutorials for every user to learn as they go. For screen overlays, press Ctrl+H for Help.|
|Geni features handy Tool Tips for each field so that when you hover in a particular field, Geni gives you hints about the information that should appear in the field; in addition, if more than one answer is available, Geni displays all of the possible entries for quick reference and selection.|
|Quick-Pick Lists||Quick-Pick Lists are generated from integrated data contained in the setup, case management and accounting features of the program to make data selection quicker and learning how to use Geni faster.|
|$60 per hour (15 mins minimum)||
Training and Systems Support. For personal training or questions about the program and its features, please send your inquiries by email to GeniSupport@GeniLaw.com.
|$90 per hour||
Technical Support. For technical support relating to software installation or technical issues, please send your inquiries by email to TechSupport@GeniLaw.com.
|$90 per hour||
Payroll Support. For personal training or questions about the Payroll Package, please send your inquiries by email to PayrollSupport@GeniLaw.com.
|To Be Quoted||
Programming services such as work-arounds, firm-specific features or reports, or integrating third-party data are available. Please send your inquiries by email to TechSupport@GeniLaw.com.
Come to Branson, Missouri, for on-site training in our beautiful facilities at Big Cedar Lodge, a popular vacation destination. We offer one-day and two-day training packages, which include six-hour training sessions per day, training materials, continental breakfast, lunch, and lodging. The costs of air and ground transportation are not included; however, shuttle service to the Springfield and Branson airports, restaurants or live entertainment in downtown Branson are available through Big Cedar Lodge for additional fees. Family packages are available.
Big Cedar Lodge is located on beautiful Table Rock Lake. Activites include boating, fishing, horseback riding, hiking, and relaxing in the splendor of the Ozarks. The facilities include a variety of restaurants to satisfy anyone’s appetite. One-day sessions are held on Saturdays, and two-day sessions are conducted on Friday and Saturday. Bring your family and have a wonderful vacation weekend while you learn!
For details, pricing, or to schedule training, please email us at GeniSupport@GeniLaw.com.
If you would like your staff to receive training at your office for a few days when you first begin using Geni Law Office Software, or one-on-one training for a particular individual in your firm, Geni Support can provide customized training for you. For details, pricing, or to schedule training, please email us at GeniSupport@GeniLaw.com.